AI BOT: SKYBUFFER

Through partnership with Skybuffer, CSJ Infocom offers Conversation-Driven Cognitive Automation through an AI BOT.

This Chat bot solution features include:

Intelligent assistance

Out-of-the-box AI content. Speaks any language. Embedded into digital core. Integrated into any communication channel

Operator Workplace

Hybrid chats for operators to monitor all dialogues with AI and to step in and out at any point of time

Business intelligence

Reporting of any complexity level to analyse both the AI and the contact centre efficiency

Suport & Lead Generation

High-quality customer support, targeted marketing, converting visitors’ traffic into flow of happy customers

Categories: by CSJ- Infocom